We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up to receive our free e-Newsbulletins Some states have laws and ethical rules regarding solicitation and ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

PARKERSBURG –­ A new automated calling system is being implemented by the Wood County Circuit Clerk’s Office to notify those summoned for jury duty. The new system is expected to be in operation ...

We ran our first test of our automated calling system, One Call Now, this morning and should be able to use it tomorrow morning for that ice storm the forecasters keep discussing. The system, with ...

The Call Reassurance System is designed to call participating seniors at a designated time, Sheriff Huff said. If the resident doesn't answer the automated call, then the Sheriff's Office will be ...