Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Call recording is a feature that almost everybody wants on their phones, but for some reason, Android manufacturers haven’t adopted this feature yet. Thankfully, Android device owners can also try out ...

Google’s long-awaited call-recording feature is finally rolling out to Pixel phones, starting with Pixel 6 and newer models on Android 14. The Phone by Google app now includes a dedicated Call ...

Jake Peterson is Lifehacker’s Tech Editor, and has been covering tech news and how-tos for nearly a decade. His team covers all things technology, including AI, smartphones, computers, game consoles, ...

FaceTime, Skype, Zoom, and other apps offer live captions for calls and videoconferences. You can record calls in FaceTime. Several services and some apps transcribe audio to text using machine ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...