If we continue to separate technologies in ways that parallel organizational structures, we’ll never achieve a holistic approach to customer experience. Personalization long ago reached buzzword ...

Are customers finding relevant content when they search for your business? Personalized content can help improve your customer's experience. Creating meaningful experiences through personalized ...

In the digital era, businesses are shifting their focus towards e-commerce to cater to the increasing number of online shoppers and to meet the needs of online consumers. Brands must step up to ...

As organizations make greater efforts to engage with both customers and employees, many are investing in digital experience platforms (DXPs), which support the management, delivery and optimization of ...

eCommerce personalization software enables you to demonstrate to clients that your brand continuously understands what is expected of it and adapts to their ever-changing demands. Others might argue ...

Personalization is all about cutting down the noise and delivering exactly what your customer or client needs to hear. It’s a way to make a deeper and more meaningful connection with the people you’re ...

NEW YORK & LONDON--(BUSINESS WIRE)--Monetate, the worldwide leader in personalization, today publishes its third annual Personalization Development Study that explores success factors in how brands ...

E-commerce has come a long way in the past few years. Businesses can no longer put up a virtual storefront and promise to ship items quickly and assume customers will show up. Their e-commerce ...