Manish Sood is CTO, Founder and Chairman of Reltio, a provider of cloud data services used by enterprises to create rich customer profiles. The economic shock and social restrictions brought on by the ...

The strategic necessity for digital transformation has been on the rise as businesses are now realizing its importance to effectively automate day-to-day processes. According to SmartBear’s ‘State of ...

As more companies integrate large language models into customer support, analytics, and internal automation, the main concern is no longer “Which model is the m ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

Companies are always searching for ways to improve the customer experience. For Indian B2B firms, API banking solutions have become a key instrument in achieving such an objective. Such solutions not ...

OpenAI has stopped using customer data sent via APIs for training its language models. The policy change mainly affects business customers, not ChatGPT users. OpenAI's decision highlights the growing ...

JumpCloud has told customers it reset their API keys to protect their organizations from an apparent security incident. The directory, identity and access management giant said in an email to ...