It's no secret that live chat software is a powerful tool for businesses of all sizes. In today's digital age, customers expect companies to be available 24/7 to answer their questions and resolve any ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

The holiday shopping season is an important time of year for many e-commerce companies. If you're planning for a surge in traffic and sales, good customer service will set you apart. Here are seven ...

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing ...

During the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue (SIGDIAL 2021) this week, Bloomberg engineers are showcasing their expertise in Natural Language Processing and ...