Who bears the responsibility for preparing the workforce for the AI age? Industry expert Josh Bersin notes that thriving in this era requires redesigning work, jobs, and organizational ...

Automation has reshaped work over the past few decades, bringing notable improvements in speed, scale, and efficiency across industries. Consequently, machines and software took over repetitive tasks, ...

Practically every organization is exploring how to best integrate AI, machine learning and automation into its business to enable more streamlined and efficient operations. Many see AI and automation ...

From Headcount to Output: WaaS Unlike traditional automation or staffing models, the platform will be offered under a WaaS structure. Clients do not purchase robots or hire large workforces. Instead, ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

As we approach the two-year milestone of ChatGPT’s debut, generative AI and AI assistants have significantly impacted various fields. From multilingual tools like Bhashini, which have simplified ...

The two companies have formed a partnership that joins the power of optimization with the time-saving benefits of automation. BEAVERTON, Ore.--(BUSINESS WIRE)--Gurobi Optimization, LLC, the leader in ...

Artificial intelligence (AI) is increasingly integrated into the workplace, impacting a wide range of professions across the US labor market. A recent study analyzing AI's effects on more than 700 ...

Let's break down the trends influencing the 2026 automation outlook and the steps manufacturers can take to not only keep up with the next wave of automation but also stay one step ahead.

For the longest time, Skills thought they had it all figured out. They were the star of the workforce strategy show, convinced they didn’t need anything else to be successful. After all, who could ...

Across the value chain, from raw material handling to packaging and cold storage, operational efficiency now determines profitability. Automation, energy optimization, and smarter equipment choices ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...