Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...
The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...
SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...
Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...
LONDON, Nov. 3, 2025 /PRNewswire/ -- IONX Networks and Virgin Media O2 (VMO2) have reached a significant milestone in the evolution of UK mobile connectivity by successfully integrating a neutral host ...
Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...
Major shake up for UK comms Liberty Global and Telefónica have revealed that their respective UK subsidiaries, cable company Virgin Media and mobile operator O2, are to merge in a… Major shake up for ...