From the Editor: Summer gives us an opportunity to revisit some of our popular posts, and you can check into something you might have missed. Today’s replay, from Jill Parman, features another of our ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

In a classic detective story, the intrepid investigator sets out to discover the true story behind an event—in literature, perhaps a murder or theft. But in editing, we’re trying to find the author’s ...

A technical writing e-mail list is a fragile ecosystem for many reasons. For one thing (spoiler alert!), an e-mail list is not the most up-to-date social medium on the Internet. Modern folks often do ...

Our organization works to create a world that understands and embraces the power of great content effectively communicated. We want to liberate ideas from experts and put them in the hands of our ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

In America, states are finally re-opening their economies, including my own fairly backward state of Pennsylvania. Chilly spring air has receded, being replaced by warm and humid summer air. And rain.