Standalone customer data platforms are giving way to broader enterprise suites as vendors integrate customer data, analytics, ...

AI agents are compressing the shopping funnel and changing product discovery, requiring brands to rethink visibility, trust ...

Adobe research found consumers quickly forget advertising, creating new challenges for brand recall and discoverability as AI influences how people search for products and services. Many SMBs use AI ...

AI agents are compressing the shopping funnel and changing product discovery, requiring brands to rethink visibility, trust signals, and marketing strategies for agentic commerce.

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

E-commerce platform Minty has launched an AI-powered shopping companion that delivers deals and cashback offers in ChatGPT. The move highlights how commerce features are starting to appear inside ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

Marketing leaders expect SEO and AI search to grow side by side, at least in the short term, according to new research from mobile analytics and marketing tech firm Branch. Branch's AI Search and ...

Sales teams face a crossroads: one path sidelines reps with automation, while the other uses AI to elevate human-centric selling. At the center of this shift is a paradox: AI anxiety is real, but ...