The best AI customer service chatbots for businesses in July 2026

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...
Education Week

‘Building AI Apps is Not Easy': Stretch, ISTE’s Chatbot, Is Finally Ready to Go

Back in 2023, ISTE introduced the ed-tech world to Stretch, a chatbot just for K-12 educators. Instead of absorbing ...
CBS News

A mom thought her daughter was texting friends before her suicide. It was an AI chatbot.

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...
CNET

Bots Now Outnumber Humans Online. Here's Why It Matters.

Cloudflare says AI agents now generate most web traffic, marking a historic shift that could reshape how websites, businesses, and people interact online. Joe is a freelance journalist. It all started ...