Microsoft excluded its long-running “good deal” compensation question from the main results of its latest employee survey. Workers are questioning the decision on internal forums, with some noting a ...

Consumers want results—not sympathy. by Matthew Dixon, Lara Ponomareff, Scott Turner and Rick DeLisi Think about the last time you flew. When you checked in, did you use a self-service option—like the ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

It’s time to start measuring and managing their worth. by Rob Markey The true purpose of a business, Peter Drucker said, is to create and keep customers. Most managers understand this, but few behave ...

Discover the best software development project management tools, tested for agile teams, DevOps pipelines, and enterprise ...

E ach year, Forbes produces numerous lists celebrating the best employers in a range of categories—from companies that set an example in their support for veterans to organizations leading the way in ...

Modern businesses run on data. Companies regularly capture, store and analyze large amounts of quantitative and qualitative data on consumer behavior, to which they can apply predictive analytics to ...