The system operates entirely in the background. Sellers manage their discoverability and business information—menus, operating hours, stock levels, and pricing—directly through their existing Square ...

McDonald's is testing ArchIQ, a new AI order-taking system at five locations, as part of its McDonald's Next strategy announced by CEO Chris Kempczinski.

Voice ordering has become one of the clearest examples of artificial intelligence moving from restaurant experimentation into ...

Say hello to Archy, the fast-food giant’s new Google-powered AI ordering system now being tested ahead of a nationwide rollout.

DETROIT – Two sisters were arrested after allegedly stabbing a restaurant worker on Detroit’s east side over a wrong food order. Brianna and Kierianna Long were charged with assault with intent to ...

Sean Flynn has spent the past 17 years working across digital, print, broadcast, and radio, covering food and drink, travel, architecture, and immigration. His work has appeared in The New York Times, ...

Independent restaurants are often asked to compete like large chains without the same internal technology teams, marketing ...

DoorDash launched a new chatbot that lets users order food and groceries and make reservations with photos and prompts. It's a market that's becoming a major testing ground for agentic AI tools.

McDonald’s is taking another major step toward an AI-powered drive-thru, but this time the fast food giant is trying to move past the mistakes of its earlier attempt. The new assistant, nicknamed ...

West Virginia Lottery officials opt to renew a license for the Greenbrier Resort's casino after consulting with an independent auditing firm. FedEx announces closure of shipping center in Charleston A ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...