Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.
Experts say people holidaying in certain popular staycation areas are at risk of 'phantom roaming' charges even though they ...
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures ...
UK regulator Ofcom slams Virgin Media O2 with a record £28 million fine for hindering customers from cancelling their ...
Beyonce is the top nominee at the 65th Grammy Awards which celebrates and honours the best of the music world. The singer has ...
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