Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

Ofcom said the telecoms firm caused customers on millions of calls 'unreasonable effort, hassle or undue difficulty' when ...

The NOW TV app is being taken off some older Sky boxes and Apple products, as well as its original boxes and sticks.

Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider ...

Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

Want a big-screen phone that folds in half and slides right into your pocket? Here's everything you need to know about these nifty dual-display devices, along with our top tested picks. I’m one of ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Brenda Stolyar Brenda Stolyar is a writer covering consumer technology. Her ...