Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

According to data commissioned by Community Fibre, the mobile and broadband provider, Brits believe they are overpaying by an ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

Virgin Media has been slapped with the media watchdog’s largest ever fine for direct harm to consumers after it was found to ...

Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider ...

A new Opinium survey of 2,000 UK adults (weighted to be nationally representative), which was commissioned by Uswitch.com, ...

Relaxing in an airport lounge can be a great way to start your summer holiday in style. They can offer a quieter, more ...

Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

Read about Overpaying for deals? Not just you, other Brits believe overpriced deals cost them £576 extra. Broadband news from ...