In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

It’s all for mobile shoppers, across its flagship fleet of Samsung phones, as £200+ tablets have dropped to £0. The retailers to earmark are Sky Mobile, Mobiles.co.uk and O2 - as we dive into the ...

According to data commissioned by Community Fibre, the mobile and broadband provider, Brits believe they are overpaying by an ...

Seven months have now passed and, thanks to a string of delays on behalf of all the firms involved, I still haven't received ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Millions of broadband and mobile customers are paying more than they should because of Ofcom's new rules on mid-contract ...

Martin Lewis: "The Ofcom regulation is a bit like saying, 'it's OK if I come up to you in the street and punch you in the face as long as I've told you in advance I'm going to punch you in the face.' ...