Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Experts say people holidaying in certain popular staycation areas are at risk of 'phantom roaming' charges even though they ...

The NOW TV app is being taken off some older Sky boxes and Apple products, as well as its original boxes and sticks.

Wrist pulse oximeters can look similar, making it hard to decide which one to buy. This in-depth guide covers everything you need to know to find your best fit.

A lot of people presume that using an iPhone is so secure that you don’t need a VPN. After all, Apple bakes privacy into the fabric of iOS, and most websites now use encryption by default. But after ...

Virgin Media has been slapped with the media watchdog’s largest ever fine for direct harm to consumers after it was found to ...

Don't get caught out this summer.

Phones are central to daily life, frequently used for banking and communication. If something goes wrong and your phone is hacked, your life can be significantly impacted, so it's important to know ...