Virgin Media fined record £28m for stopping customers cancelling contracts

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Scammers set up O2 phone contracts in my name - now they're trying to open more: CRANE ON THE CASE

In 2025, fraudsters ordered four O2 Sims in my name and ran up a huge bill. Now it is happening again - even though I'm not ...

Chatbots block customers from speaking to humans

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Everyone using the O2 mobile network warned to watch out for 'important' text

O2 is telling customers to stay alert after the discovery of a worrying new scam that's targeting UK users. The fraudulent message, which is arriving on devices, claims that customers’ SIM cards are ...
Tech Digest

O2 issues warning over new ‘inactive SIM’ phishing scam

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...
Teesside Gazette

O2 users warned about SIM card message - told to dial 4 digit number immediately

O2 is today (Friday) alerting customers to a fresh phishing scam where fraudsters impersonate the telecoms provider and falsely claim subscribers' SIM cards are nearing expiry. As part of the con, ...
ISPreview UK

Ofcom Hit Virgin Media UK with £28m Fine for Preventing Contract Cancellations UPDATE

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

Virgin Media fined £28m for blocking customers from cancelling broadband contracts

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...