In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

The Oasis researchers document a vulnerability chain that can be initiated from any website the AI agent (or its user) visits ...

Marion Superior Court Judge Clayton Graham ruled that the Indiana Department of Correction failed to respond to the Capital Chronicle’s June 2024 public records request within a reasonable time and ...

Jodie Gallagher, Head of UK IFA Products at FE fundinfo, looks at how AI is being used to strengthen the operational backbone ...

The office of Ontario’s Information and Privacy Commissioner is the latest agency to launch an investigation related to the ...

News from the week beginning 23rd February included items from @Workday, @ThomsonReuters, @Sirion, @Rootstock, @Nintex, ...

CHAMP Cargosystems, a global leader in air cargo technology, has rolled out a significant update to its Cargospot Weight & Balance solution, expanding support to a broader range of freighter aircraft, ...

A recent exchange on LinkedIn about the EMS industry got me thinking about the many good, bad and ugly NPI processes I have ...

Another rise in air cargo market demand in February 2026, up +6% year-on-year, continued the encouraging spike in volume seen over the previous two months, and signalled underlying market resilience, ...

Sophie Koonin discusses the realities of large-scale technical migrations, using Monzo’s shift to TypeScript as a roadmap. She explains how to handle "bends in the road," from documentation and ...

Tycoon2FA has become a leading phishing-as-a-service (PhaaS) platforms, enabling campaigns that reach over 500,000 organizations monthly, prompting Microsoft’s Digital Crimes Unit (DCU) to work with ...

Zendaya and Tom Holland have tied the knot. Zendaya’s stylist Law Roach broke the news of their marriage on the red carpet at the Actor Awards, telling Access Hollywood, “The wedding has already ...