eWeek

Google Dialogflow CX Flaw Shows AI Chatbots Need Stronger Access Controls

A patched Google Dialogflow CX flaw shows why enterprise AI chatbots need stronger access controls, logging, and runtime ...
The Hacker News

Rogue Agent Flaw Could Have Let Attackers Hijack Google Dialogflow CX Chatbots

Google fixed Rogue Agent, a Dialogflow CX Code Blocks flaw that could let one writable agent affect every chatbot in a Cloud ...
No Jitter

Decoding Dialogflow: Introduction to Building Intelligent Bots

Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...
Business Wire

Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that its Avaya OneCloud™ CCaaS and ...
Total Telecom

Avaya Integrates Google Cloud Dialogflow CX for More Powerful Virtual Agents and Improved Customer Experience

Avaya OneCloud™ CCaaS and OneCloud™ CPaaS portfolios are now available with Avaya AI Virtual Agent Enhanced, new human-like automation features that significantly improve customer experience and ...