Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

Federal prosecutors ripped down hundreds of artificial intelligence-generated phony social media accounts used by Russian operatives to create a "bot farm" that spread lies and pro-Vladimir Putin ...